Customer service

Date:27 Jan 2016 (Wed)

Dear Sir/Mdm,

I am a shopper reside at Sembawang area near Sembawang Mart located at Canberra-Blk 511 Canberra Road.I reside and also a frequent shopper at this mart.To my notice, there are many changes of security guard post here to work, and amongst the guards,I am

proud to nominate Mr Ramash A/L Kartar Singh, NRIC/Fin No. F844968T to be the outstanding security guard working there,with his hardworking and friendly service, we the shopper are happy to hv him station at the branch. I am a RC committee member at this RC

Zone 'B',which this Sembawang Mart is also located within the zone area, I am a frequent shopper to this mart. I was shopping at the mart at NTUC this morning, after that I headed down to the ground level, right infront of my eye, a 1-Month Pregnant Indian

Lady at Sembawang Mart fainted, lucky with the support of his husband, the lady didn't fall or injured.There was a stage set up for stage performance by hub. The husband lay his wife on stage to rest.Without any delay,I rushed forward to approached them an

offer my help.Alert& fast reaction Mr Ramash step forward and act fast,both of us dial urgently for an ambulance. Then, the ambulance reached in a short time and managed to send that 1-month Pregnant lady to the hospital.The whole incident occurred between

8.15am-8.40am and the ambulance arrived@8.41am. So,I'm the shopper and also the witness to view the scene.So, that why I took this opportunity to praise Mr Ramash for his good deed and great performance in his work which should be encouraged to inspire other

colleagues to learn from him. Happy to have him to work here to create a safe place with his existence.

I'm a shopper there at the mart, also the withness,my name is Felicia Ong. Here is my mobile contact 91013618, that can reached me if any further enquiries that needed to get from me.I 'm happy to help. Above are the attachment of some photographs as proof

taken at scene.

Thank you for your time to read my msg.Last but not least, great to know that Front line Security Pte Ltd do have a good staff like Mr Ramash A/L Kartar Singh. Keep up the good work and standard.

Yours sincerely,

Felicia Ong Lian Fong (RC Zone 'B' committee member/shopper/withness)

Reviewer is in happy mood. Please contact the author of this review to discuss good customer service of front point security staff. Frontpoint Security needs to read this review and look into the issue (if any) according to poster's claims.

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